Summary of QIC Strategic Plan 2005-8

VALUES

QIC…

• is sensitive, responsive and inclusive towards diverse service sectors and population groupings
• values and rewards excellence in quality performance while recognising the diverse histories, contexts and capacities of participating organisations
• behaves ethically and respectfully at all times
• works co-operatively and collaboratively with stakeholders
• advocates for consumer and community-centred services and program
• is financially, socially and environmentally sustainable .

VISION

By 2008, QIC will be a well resourced leader in quality improvement programs and accreditation for primary health care and community services, recognised for its consumer focus and emphasis on quality improvement.

PURPOSE

To promote continuous quality improvement in health and community services through the provision of standards, accreditation programs, and developmental resources, and undertaking projects, for the benefit of service users, service staff and the wider community.

GOALS

1.   Grow QIC's business

2.   Build and maintain effective relationships with governments and other key stakeholders

3.   Develop and maintain strong customer focus

4.   Consolidate capacity and increase public accountability of QIC

5.   Build clinical excellence as a major component of the QIC program

6.   Promote QIC, primary health care and community services values

7.   Position QIC as a leader in quality improvement.